Help with Nerve Manifest for iPhone and the web version at thenerveapp.com.
Contact us
Email NerveApp2026@gmail.com. A real person reads every message. Tell us the email you signed in with (if you have an account), your iPhone model, and what you were doing when something went wrong.
Cancel a subscription
Bought in the app (iPhone). Apple handles the billing. Open Settings ▸ your name ▸ Subscriptions ▸ Nerve and tap Cancel Subscription, or go to apps.apple.com/account/subscriptions. In the app, You ▸ Manage subscription opens the same page. Cancel at least 24 hours before a free trial ends or the plan renews to avoid the next charge. Deleting the app does not cancel a subscription.
Bought on the web. Sign in at thenerveapp.com and open Manage your plan, or email us and we will cancel it for you.
Refunds
App Store purchases are refunded by Apple under its policies. Request one at reportaproblem.apple.com. We cannot issue refunds for App Store purchases ourselves.
Web purchases: email us within 14 days of a charge you did not intend and we will review it.
Restore a purchase
Reinstalled Nerve or moved to a new iPhone? Make sure you are signed in with the same Apple ID, open Nerve and tap Restore on the subscribe screen. Your subscription comes back at no extra charge.
Delete your account and data
Signed in: You ▸ Delete account removes your account and the data tied to it from our systems, and wipes the app on that phone. It does not cancel an App Store subscription, so cancel that first (see above).
Not signed in: your stories and answers live on your phone, and deleting the app removes them. To have anything else we hold removed, such as feedback you sent us, email us. The Privacy Policy lists exactly what is kept and for how long.
Creator codes
Heard about Nerve from a creator? Enter their code on the first question of the interview, "Heard about us from a creator?". A valid code unlocks the app and gives the creator the credit. Capital letters, spaces and dashes don't matter. If the app says the code didn't look right, check the spelling or email us.
Something isn't working
- Close Nerve completely and open it again.
- Update to the latest version from the App Store.
- Check you are connected to the internet the first time a story plays.
- Still stuck? Email us with your iPhone model and iOS version.
About your readings and stories
Nerve's daily readings, horoscopes and stories are for reflection and entertainment. They are not financial, medical, legal or psychological advice.